Flexi Ramp™ Privacy Policy
Introduction
Welcome to Flexi Ramp. These Terms and Conditions (“Terms”) govern your access to and use of Flexi Ramp products and services. By purchasing and using our products, you agree to be bound by these Terms. Please read them carefully.
Acceptance of Terms
By purchasing or using Flexi Ramp products, you agree to be bound by these Terms, as well as any additional terms and policies referenced herein or available on our website. If you do not agree to these Terms, you may not use our products or services.
Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting to our website. Continued use of our products following any changes constitutes your acceptance of the new Terms.
Eligibility
Our products are intended for customers who are 18 years of age or older. By purchasing Flexi Ramp™ products, you represent and warrant that you meet these eligibility requirements.
Use of Product
Flexi Ramp is intended for use on door frames and floors to facilitate the safe transport of heavy materials. Use the product only for its intended purpose, in accordance with the instructions provided, and in compliance with all applicable laws and regulations.
Warranty
Flexi Ramp products come with a 12-month manufacturer warranty covering defects in materials and workmanship under normal use conditions. This warranty does not cover damage resulting from misuse, improper installation, unauthorised repairs, or neglect. If a defect arises during the warranty period, please contact us for a repair or replacement.
Intellectual Property
All intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, and patents, related to Flexi Ramp™ products and content on our website, remain the property of their respective owners. Unauthorised use of our intellectual property is prohibited.
Prohibited Conduct
You agree not to:
- Use Flexi Ramp for any unlawful, hazardous, or unauthorised purposes.
- Modify, reverse-engineer, or attempt to discover the source code of our products.
- Engage in any activity that may disrupt or interfere with the performance or security of the Flexi Ramp™.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Limitation of Liability
To the fullest extent permitted by law, Flexi Ramp shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, even if we have been advised of the possibility of such damages. This limitation applies to any damages arising from performance, errors, omissions, interruptions, or delays in operation.
Indemnification
You agree to indemnify and hold harmless Flexi Ramp, its employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising from your use of our products, violation of these Terms, or infringement of any intellectual property or other rights.
Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of Flexi Ramp products, the parties agree to first attempt to resolve the dispute through informal negotiations. If a resolution cannot be reached, disputes will be resolved in accordance with the laws of Australia.
Refund Policy for Faulty Products
In compliance with Australian Consumer Law, if a product is found to be faulty or not of acceptable quality, you are entitled to a refund, repair, or replacement. Please contact us with proof of purchase if you believe your product is faulty, and we will assess the issue and provide a resolution in line with our legal obligations. Improper use of Flexi Ramp is not a fault.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located in Australia.
Contact Information
For any questions, concerns, or claims regarding these Terms or our products, please contact us at admin@flexiramp.com.au.